Terms and Conditions of the vinkon.pl Website

1. These Regulations set out the rules for using the vinkon.pl website, including the rules for accessing content published on the Website, the rules for using contact forms, the rules for accessing content intended exclusively for adults, and the rules for communication with individual and institutional Users.
2. The owner and administrator of the Website is VIN-KON S.A., with its registered office in Konin at ul. Dąbrowskiego 35, 62-500 Konin, entered in the register of entrepreneurs of the National Court Register under KRS number 0000137693, NIP 6650001036, REGON 310288490, hereinafter referred to as the “Company” or “VIN-KON S.A.”.
3. The Website is informational, promotional, contact-oriented and image-building in nature. In particular, it serves to present the Company, its history, production technologies, quality standards, certificates, product range, product applications, contact details and general information regarding opportunities for cooperation.
4. The Website is not an online shop and is not used to conclude sales agreements. The inclusion on the Website of information about products, packaging, parameters, applications, product categories or opportunities for cooperation does not mean that products can be purchased directly through the Website.
5. Using the Website constitutes acceptance of these Regulations to the extent relating to the given method of using the Website. A User who does not accept the provisions of the Regulations should cease using the Website.
6. The Regulations are made available to Users free of charge in a manner enabling them to obtain, record, reproduce and store them.

For the purposes of these Regulations, the following terms shall have the following meanings:

1. “Website” means the website operated by VIN-KON S.A. at vinkon.pl and on related subdomains, insofar as they expressly refer to these Regulations.
2. “Company” means VIN-KON S.A. as the owner and operator of the Website.
3. “User” means any person using the Website, regardless of whether they use it as a natural person, entrepreneur, representative of a legal person, representative of an organisational unit or representative of another institutional entity.
4. “Individual User” means a natural person using the Website for informational, educational, contact-related or other purposes not directly related to conducting business or professional activity.
5. “Institutional User” means an entrepreneur, legal person, organisational unit or natural person acting on behalf of such an entity, using the Website to obtain information about the Company, products, commercial cooperation, product parameters, packaging, logistics or to establish contact with the Company.
6. “Publicly Available Content” means content available to all Users without the need to confirm their age, log in or fulfil any other additional conditions.
7. “Restricted-Access Content” means content available exclusively after fulfilment of additional conditions, in particular after confirming adulthood or performing another action required by the Company.
8. “Content for Adults” means content concerning products or product categories which, due to their nature, legal regulations or the responsible communication policy conducted by the Company, are made available exclusively to Users who are 18 or older.
9. “Contact Form” means a form made available on the Website enabling a message, inquiry or contact details to be sent to the Company.
10. “Commercial Inquiry” means a message addressed to the Company by an Institutional User, concerning in particular the offer, products, terms of cooperation, availability, product documentation, packaging, logistics or the possibility of establishing a commercial relationship.

1. The Website may make Publicly Available Content available, in particular information about the Company, its history, activities, production technology, certificates, quality principles, contact details, general product categories, product applications and opportunities for cooperation.
2. The Website may also make Restricted-Access Content available, in particular content intended exclusively for adults and commercial materials intended for contractors.
3. The Company may differentiate the scope of content presented to Users, in particular by making some information available only after confirming age or submitting an individual inquiry to the Company.
4. Making specific content available on the Website does not mean that all products presented on the Website are available to every User, in every country, in every quantity or through every sales channel.
5. The product information posted on the Website is general and informational in nature. In particular, the presentation of products, descriptions, photographs, parameters, packaging or examples of applications does not constitute an offer within the meaning of the Civil Code, unless the Company expressly indicates otherwise.
6. The Website does not enable the submission of binding orders or the conclusion of sales agreements. All inquiries sent via the Website are non-binding and require an individual response from the Company.

1. Some content available on the Website may concern alcoholic products or other products whose presentation is restricted due to the User’s age, legal regulations or the responsible communication policy conducted by the Company.
2. Access to Adult Content may require the User to declare that they are 18 years old. The declaration may be made in particular by checking the appropriate box, clicking the button confirming adulthood, providing a date of birth or taking another action indicated on the Website.
3. A User who is under 18 years of age is not entitled to use Adult Content and should leave this part of the Website.
4. A User who declares that they are of legal age is responsible for the truthfulness of that declaration.
5. The Company may refuse access to Adult Content or restrict such access if it has reasonable doubts as to the User’s age or the truthfulness of the declaration made.
6. Adult Content is not intended for minors. An adult User should not share Adult Content with minors or enable them to use this part of the Website.
7. Content relating to alcoholic products, if published on the Website, is for informational purposes and is intended exclusively for adults. It does not constitute an offer to sell alcohol online or an invitation to purchase addressed to consumers.
8. The Company may at any time change the scope of content available after age confirmation, the method of confirming age or additional access conditions if it deems this necessary for legal, organisational, technical or image-related reasons.

1. An individual User may use the Website primarily to familiarise themselves with general information about the Company, its products, activities, technology, quality, history, certificates, news and contact details.
2. An individual User may use contact forms or other communication functions, provided that they have been made available on the Website.
3. An individual User may not place orders through the Website because the Website is not an online store and does not enable the conclusion of online sales agreements.
4. If an individual User is interested in purchasing the Company’s products, they should use the available distribution channels or contact the Company for additional information.
5. If an individual User is simultaneously acting on behalf of an entrepreneur, institution or other entity, they should clearly indicate this fact in correspondence addressed to the Company and provide accurate details of the represented entity.

1. An institutional User may use the Website to obtain information about the Company, its products, cooperation opportunities, product specifications, documentation, packaging, logistics conditions or contact details.
2. An institutional User may send a Commercial Inquiry to the Company via the contact form, email, telephone or other communication channels indicated on the Website.
3. Sending a Commercial Inquiry does not constitute placing an order, entering into an agreement, accepting an offer or creating an obligation for the Company to provide a specific response.
4. The Company’s response to a Commercial Inquiry is for informational purposes, unless the Company expressly indicates that a given message constitutes an offer, confirmation of cooperation terms or another binding document.
5. The institutional user is obliged to provide true, up-to-date and complete identification details of the represented entity, in particular the company name, address, NIP, registration details, contact person’s details, email address and telephone number, if they are necessary to process the inquiry.
6. A person using the Website on behalf of an institutional user declares that they are authorized to act on behalf of that entity or have the appropriate authorization to submit an inquiry or conduct correspondence with the Company.
7. The Company may leave an inquiry unanswered or refuse further correspondence if the data provided by the User are incomplete, untrue, raise doubts, do not allow the entity to be identified or indicate an attempt to use the Website in a manner contrary to the law or the Terms and Conditions.

1. The Website may enable the submission of inquiries concerning products, cooperation, distribution, supplies, technological parameters, product documentation, packaging, transport, availability or other matters related to the Company’s activities.
2. An inquiry submitted by the User is not an order and does not automatically lead to the conclusion of an agreement.
3. The Company may respond to an inquiry by providing information, referring the User to the appropriate department, requesting additional data, presenting an individual cooperation proposal or refusing to provide information.
4. The Company may make the provision of detailed commercial, technological, quality-related or logistical information conditional upon verification of the institutional User, signing a confidentiality agreement, concluding a commercial agreement or meeting other conditions appropriate for the given type of cooperation.
5. Information provided in response to an inquiry may be confidential if this follows from its content, the circumstances of its disclosure or a separate reservation made by the Company.
6. In the case of products whose sale, distribution, storage, transport or further trading is subject to legal restrictions, the Company may require the institutional User to provide additional information, documents, permits or declarations.
7. All terms of any potential sale, delivery or cooperation are agreed outside the Website, in individual communication with the Company or in separate commercial documents.

1. The Website is not an online store, sales platform or system for the automatic placement and processing of orders.
2. The Company does not conduct consumer sales or online retail sales through the Website.
3. The Website does not enable products to be added to a cart, online payments to be made, an online sales agreement to be concluded or an order to be automatically confirmed.
4. The presentation on the Website of products, product categories, photographs, descriptions, parameters, packaging or sample applications is for informational, promotional or catalog purposes.
5. Any commercial transactions with institutional contractors are carried out outside the Website, on the basis of separate arrangements, offers, orders, agreements, general terms and conditions of sale or other documents appropriate for the given cooperation.
6. In the case of alcoholic products, the Website is not intended for conducting retail sales over the internet. Content concerning such products is informational and is available exclusively to adults.

1. The User is required to use the Website in accordance with the law, the Terms and Conditions, good practices and the intended purpose of the Website.
2. The User may not take any actions that could disrupt the operation of the Website, compromise its security, make it difficult for other Users to use it, or infringe the rights of the Company or third parties.
3. The following are prohibited in particular:
   a) providing unlawful content;
   b) providing false data;
   c) impersonating other persons or entities;
   d) sending spam messages;
   e) attempting to gain unauthorised access to the Company’s IT systems;
   f) copying, downloading, processing or using the Website’s content in a manner that infringes the Company’s rights;
   g) automatically downloading data from the Website without the Company’s consent, in particular using bots, scrapers or similar tools;
   h) using contact forms to send advertising, commercial, offensive, false, unlawful or content unrelated to the Company’s business activities.
4. The Company may restrict the User’s access to the Website or selected features if the User violates the Terms and Conditions, legal regulations, the security of the Website, or the rights of the Company or third parties.

1. Use of the Website requires a device with internet access, an up-to-date web browser, standard internet technologies enabled, and an active email account if the User uses forms or other features requiring electronic communication.
2. Some features of the Website may require cookies, JavaScript, web forms or other standard browser features to be enabled.
3. The Company makes every effort to ensure that the Website operates properly; however, it does not guarantee uninterrupted availability of all features, especially in the event of technical work, failures, updates, actions of service providers, causes beyond the Company’s control or force majeure events.
4. The Company may temporarily restrict access to the Website or parts thereof in order to carry out maintenance, updates or technical changes, remedy failures or ensure security.

1. The content posted on the Website, in particular texts, photographs, graphics, trademarks, logos, page layout, visual identity elements, product descriptions, documents, promotional materials and other works, is legally protected.
2. Use of the Website does not mean that the User acquires any rights to the content, trademarks, designations, materials or databases made available on the Website.
3. The User may use the Website content solely for their own informational purposes, to the extent permitted by law and the Terms and Conditions.
4. Copying, distributing, modifying, publishing, commercially using or making available the Website content in whole or in part requires the Company’s prior consent, unless the law provides otherwise.
5. Materials provided to institutional Users in response to an inquiry, in particular specifications, price lists, commercial documents, product sheets, product photographs and logistics information, may be used solely for the purpose of conducting correspondence or cooperation with the Company, unless the Company consents to other use.

1. The Website may enable contact with the Company through contact forms, inquiry forms, email addresses, telephone or other communication tools indicated on the Website.
2. A User using a form is required to provide information that is truthful, up to date and necessary to process the inquiry.
3. Submitting a form does not mean the automatic acceptance of an inquiry, submission of an offer, acceptance of an order or conclusion of an agreement.
4. The Company may leave unanswered messages containing unlawful, offensive, evidently untrue content, content unrelated to the Company’s activities, spam or content infringing the rights of third parties.
5. Electronic communication with the Company may be archived to the extent necessary to process the inquiry, ensure security, demonstrate the course of contact, pursue claims or defend against claims.

1. The Company makes every effort to ensure that the information posted on the Website is up to date, reliable and consistent with the facts; however, this information is general in nature and should not be treated as the sole basis for commercial, technological, logistical, legal or investment decisions.
2. The parameters of products, packaging, deadlines, availability, delivery terms, prices or production capabilities may change. Binding information may arise solely from individual arrangements with the Company, an offer, a commercial agreement or another document appropriate for the relevant cooperation.
3. The Company shall not be liable for the consequences of using the Website in a manner contrary to the law, the Terms and Conditions, the intended purpose of the Website or technical instructions.
4. The Company shall not be liable for the actions or omissions of Users, in particular for providing false information, unauthorized representation of another entity or submitting a false declaration of legal age.
5. If the Website contains links to third-party websites, the Company is not responsible for the content, privacy policies, terms and conditions, or operation of those websites, unless otherwise provided by law.

1. The User may submit a complaint concerning the operation of the Website or services provided electronically to the following e-mail address: vinkon@vinkon.pl or in writing to the Company’s registered office address: ul. Dąbrowskiego 35, 62-500 Konin.
2. The complaint should include information enabling the identification of the User, a description of the problem, the date on which the problem occurred, and contact details for providing a response.
3. The Company shall consider the complaint within a reasonable period, not exceeding 14 days from the date of its receipt, unless considering the complaint requires additional information from the User or the complex nature of the matter justifies a longer period.
4. The response to the complaint shall be provided electronically, unless the User requests another form of communication and it is possible to use it.
5. Complaints concerning specific sales or delivery agreements, product quality, payments, settlements, or business cooperation are not complaints concerning the operation of the Website and may be subject to separate rules set out in the agreement, general terms and conditions of sale, order confirmation, or other transaction documents.

1. The rules for processing Users‘ personal data, including the data controller’s details, the purposes and legal bases for processing, data retention periods, the rights of data subjects, and information about data recipients, are set out in the Privacy Policy available on the Website.
2. The Website may use cookies or similar technologies for purposes necessary for the operation of the Website, ensuring security, remembering User preferences, compiling statistics, handling forms, verifying age, or performing other functions indicated in the Privacy Policy.
3. The User may manage cookie settings in accordance with the mechanisms available on the Website and the settings of their web browser.
4. Detailed information concerning cookies is available in the Privacy Policy.

1. The Company may amend the Terms and Conditions for important reasons, in particular in the event of:
   a) changes in the law;
   b) changes to the Website’s functions;
   c) changes to the scope of content available on the Website;
   d) changes to the Company’s details;
   e) the need to clarify the rules for using the Website;
   f) the need to increase security;
   g) an organisational, technical or commercial change.
2. The current version of the Terms and Conditions is published on the Website.
3. Changes to the Terms and Conditions shall enter into force on the date indicated by the Company, but not earlier than on the date of their publication on the Website, unless the provisions of law or the nature of the change require a different date.
4. Using the Website after the changes to the Terms and Conditions have entered into force means acceptance of the amended Terms and Conditions with regard to further use of the Website.

1. The Terms and Conditions are governed by Polish law.
2. Matters not regulated by the Terms and Conditions shall be governed by the relevant provisions of Polish law.
3. If any provision of the Terms and Conditions proves to be invalid, ineffective or unenforceable, the remaining provisions of the Terms and Conditions shall remain valid.
4. The Company may publish additional documents on the Website, in particular legal information, rules for using forms, information concerning the accessibility of Content for adults or other special documents.
5. In the event of any conflict between these Terms and Conditions and a special document concerning a specific function, service or content, the special document shall prevail to the extent concerning that function, service or content.
6. The Terms and Conditions shall apply from 15 June 2026.