Terms and Conditions of the vinkon.pl Website

1. These Regulations set out the rules for using the vinkon.pl website, including the rules for accessing content published on the Website, using forms and other communication functions, accessing content intended exclusively for adults, using the online Store, if this function is active, as well as the rules for providing services by electronic means and communicating with individual and institutional Users.
2. The owner and administrator of the Website is VIN-KON S.A., a company with its registered office in Konin, ul. Dąbrowskiego 35, 62-500 Konin, entered in the register of entrepreneurs of the National Court Register under KRS number 0000137693, NIP 6650001036, REGON 310288490, hereinafter referred to as the “Company” or “VIN-KON S.A.”.
3. The Website is informational, promotional, contact-oriented, image-building and, with regard to the Store function, sales-oriented in nature. In particular, it serves to present the Company, its history, production technologies, quality standards, certificates, product offering, product applications, contact details, opportunities for cooperation and, after the Store is launched, to place orders for Goods on the terms set out in the sales documents.
4. The rules for the sale of Goods in the Store are set out in particular in the General Terms of Sale, Return Policy, Complaints Procedure, Withdrawal Form and Store Privacy Policy. These Regulations primarily govern the use of the Website as an online service and the provision of services by electronic means.
5. Using the Website means accepting these Regulations to the extent relating to the given manner of using the Website. Placing an order in the Store additionally entails acceptance of the sales documents indicated in section 4, to the extent required.
6. The Regulations are made available to Users free of charge in a manner enabling them to be obtained, recorded, reproduced and stored.

For the purposes of these Regulations, the following terms shall have the following meanings:

1. “Website” means the online service operated by VIN-KON S.A. at vinkon.pl and on related subdomains, insofar as they expressly refer to these Regulations.
2. “Company” means VIN-KON S.A. as the owner and operator of the Website and the seller of Goods offered in the Store.
3. “User” means any person using the Website, regardless of whether they use it as a natural person, entrepreneur, representative of a legal person, representative of an organizational unit or representative of another institutional entity.
4. “Individual User” means a natural person using the Website for informational, educational, contact or purchasing purposes not directly related to conducting business or professional activity.
5. “Institutional User” means an entrepreneur, legal person, organisational unit or natural person acting on behalf of such entity, using the Website in connection with business, professional or institutional activity, in particular for the purpose of obtaining information, establishing cooperation or making a purchase in the Store.
6. “Store” means the online store function operating within the Website, if launched by the Company, enabling orders for Goods to be placed.
7. “Buyer” means a natural person, legal person or organisational unit purchasing Goods through the Store.
8. “Goods” means a product offered by the Company in the Store.
9. “Alcoholic Goods” means Goods constituting an alcoholic beverage, the sale and further distribution of which are subject to specific requirements arising from legal provisions.
10. “Authorised Entrepreneur” means an entrepreneur positively verified by the Company as holding the appropriate and valid permit required to purchase and further distribute Alcoholic Goods, in accordance with the rules set out in the General Terms of Sale.
11. “Generally Accessible Content” means content available to all Users without the need to confirm age, log in or fulfil any other additional conditions.
12. “Restricted-Access Content” means content available exclusively after additional conditions have been fulfilled, in particular after confirming adulthood, verifying the entrepreneur’s status or fulfilling other requirements specified by the Company.
13. “Adult Content” means content concerning products or product categories which, due to their nature, legal provisions or the responsible communication policy pursued by the Company, are made available exclusively to Users who are 18 years old or older.
14. “Contact Form” means a form made available on the Website enabling a message, enquiry or contact details to be sent to the Company, other than forms used to place orders in the Store.
15. “Commercial Enquiry” means a message addressed to the Company by an Institutional User concerning, in particular, an offer, products, terms of cooperation, availability, product documentation, packaging, logistics or the possibility of establishing a business relationship, which in itself does not constitute an order placed in the Store.

1. Generally Accessible Content may be made available on the Website, in particular information about the Company, its history, activities, production technology, certificates, quality standards, contact details, general product categories, product applications and opportunities for cooperation.
2. Restricted-Access Content may also be made available on the Website, in particular content intended exclusively for adults and commercial materials intended for contractors.
3. A Store may be operated as part of the Website, enabling Individual and Institutional Users to place orders for Goods, subject to restrictions concerning Alcoholic Goods.
4. The Company may differentiate the scope of content and functions presented to Users, in particular by making some information available after age confirmation, after the positive verification of an entrepreneur or after fulfilling other conditions required for a given function.
5. Making specific content available on the Website does not mean that all products presented on the Website are available to every User, in every country, in every quantity or through every sales channel.
6. Product information posted outside the Store is generally of a general and informational nature. The presentation of products, descriptions, photographs, parameters, packaging or example applications outside the Store does not constitute an offer within the meaning of the Civil Code, unless the Company expressly indicates otherwise.
7. Information presented in the Store in connection with the purchasing process, in particular information concerning the Goods, price, availability, delivery costs and payment, is subject to the rules set out in the General Terms of Sale and other sales documents.

1. Some content available on the Website may concern alcoholic products or other products whose presentation is restricted due to the User’s age, legal regulations or the responsible communication policy pursued by the Company.
2. Access to Adult Content may require the User to declare that they are 18 years old. The declaration may be made in particular by checking the appropriate box, clicking the button confirming that the User is of legal age, providing the date of birth or performing another action indicated on the Website.
3. A User who is under 18 years of age is not entitled to use Adult Content and should leave this part of the Website.
4. A User who makes a declaration of legal age is responsible for the truthfulness of that declaration.
5. The Company may refuse access to Adult Content or restrict such access if it has reasonable doubts as to the User’s age or the truthfulness of the declaration made.
6. Adult Content is not intended for minors. An adult User should not share Adult Content with minors or enable them to use this part of the Website.
7. Confirmation of legal age enabling access to content concerning alcoholic products does not mean obtaining the right to purchase Alcoholic Goods. Alcoholic Goods are available in the Store exclusively to authorised Entrepreneurs, after verification carried out in accordance with the rules specified in the General Terms of Sale.
8. The Company may at any time change the scope of content available after age verification, the method of age verification or additional access conditions if justified by legal, organisational, technical or security considerations.

1. An Individual User may use the Website in particular to familiarise themselves with information about the Company, its products, operations, technology, quality, history, certificates, news and contact details.
2. An Individual User may use contact forms or other communication functions, provided that they have been made available on the Website.
3. If the Store is active, an Individual User may place orders for Non-Alcoholic Goods under the terms specified in the General Terms of Sale and other sales documents.
4. Alcoholic Goods are not offered in the Store to Individual Users or other persons making a purchase as consumers.
5. If an Individual User also acts on behalf of an entrepreneur, institution or other entity, they should use the functions intended for Institutional Users and provide true details of the represented entity.

1. An Institutional User may use the Website to obtain information about the Company, its products, cooperation opportunities, product specifications, documentation, packaging, logistics terms or contact details.
2. An Institutional User may submit a Commercial Inquiry to the Company via the Contact Form, email, telephone or other communication channels indicated on the Website.
3. If the Store is active, an Institutional User may place orders for Non-Alcoholic Goods under the terms specified in the General Terms of Sale.
4. Alcoholic Goods may be purchased exclusively by an authorised Entrepreneur, following positive verification by an authorised employee of VIN-KON S.A. The verification may include, in particular, the entrepreneur’s registration details, the details of the person acting on its behalf, the number, type, scope and validity of the permit, the authority issuing the permit, the category of alcoholic beverages, the place of business and, where required, a document confirming fulfilment of the obligations related to the use of the permit.
5. The institutional User is obliged to provide true, current and complete identification data of the represented entity and, if applying for access to the purchase of Alcohol Products, to provide the documents and information necessary for verification.
6. The person using the Website on behalf of the institutional User represents that they are authorised to act on behalf of that entity or have the appropriate authorisation to perform the given action.
7. The Company may refuse access to the purchase of Alcohol Products, suspend acceptance of an order or request re-verification if the data or documents are incomplete, outdated, give rise to reasonable doubts or do not confirm compliance with legal requirements.

1. The Website may enable the submission of enquiries concerning products, cooperation, distribution, supply, technological parameters, product documents, packaging, transport, availability or other matters related to the Company’s activities.
2. An enquiry submitted by the User is not an order placed in the Store and does not automatically lead to the conclusion of an agreement.
3. The Company may respond to an enquiry by providing information, referring the User to the appropriate department, requesting additional data, presenting an individual cooperation proposal or refusing to provide information.
4. The Company may make the provision of detailed commercial, technological, quality-related or logistical information conditional upon verification of the institutional User, the signing of a confidentiality agreement, the conclusion of a commercial agreement or the fulfilment of other conditions appropriate to the given type of cooperation.
5. Information provided in response to an enquiry may be confidential if this follows from its content, the circumstances in which it was provided or a separate reservation made by the Company.
6. In the case of products whose sale, distribution, storage, transport or further trading is subject to legal restrictions, the Company may require the institutional User to provide additional information, documents, permits or declarations.
7. Irrespective of the possibility of making purchases in the Store, the Company may conduct individual negotiations with contractors and conclude separate commercial agreements outside the Store.

1. An online Store may be operated as part of the Website, enabling the selection of Goods, adding them to the cart, placing orders, selecting the method of delivery and payment and using other functions related to sales support, to the extent currently made available by the Company.
2. Non-alcoholic products may be offered to Buyers who are consumers, Buyers who, under a given agreement, exercise consumer rights pursuant to applicable laws, and entrepreneurs making purchases related to their professional activity.
3. Alcohol Products may be offered exclusively to entrepreneurs meeting the requirements set out in the General Terms of Sale and holding the appropriate permits, following positive verification by the Company. Alcohol Products are not sold to consumers in the Store.
4. Detailed rules for placing and accepting orders, the moment of conclusion of the sales agreement, prices, payments, delivery, sales documents, withdrawal from the agreement, returns, complaints and the rules for the sale of Alcohol Products are set out in the General Terms of Sale and other documents concerning the Store.
5. Before placing an order, the Buyer is presented with the information required for the given transaction, in particular the main characteristics of the Goods, the price, additional costs, available payment and delivery methods and other information required by law.
6. If a button or similar function is used to place an order by a Consumer, this function is labelled in a manner that clearly indicates that placing the order entails an obligation to pay, in accordance with applicable laws.
7. The Store may use the services of external payment operators, carriers, operators of collection points and other service providers necessary to fulfil an order. The use of these entities’ services may also be subject to their own terms and conditions.
8. The availability of Goods, payment methods and delivery methods may change. An order is placed and accepted for fulfilment in accordance with the General Terms of Sale.
9. In the event of any conflict between these Regulations and the General Terms and Conditions of Sale or any other specific document concerning a transaction in the Store, the specific document shall prevail to the extent relating to that transaction.

1. The User is obliged to use the Website in accordance with the law, the Regulations, good customs and the intended purpose of the Website.
2. The User may not take any actions that could disrupt the operation of the Website, compromise its security, make it difficult for other Users to use it, or infringe the rights of the Company or third parties.
3. The following are prohibited in particular:
   a) providing unlawful content;
   b) providing false data;
   c) impersonating other persons or entities;
   d) sending spam messages;
   e) attempting to gain unauthorised access to the Company’s IT systems;
   f) copying, downloading, processing or using the Website content in a manner that infringes the Company’s rights;
   g) automatically downloading data from the Website without the Company’s consent, in particular using bots, scrapers or similar tools;
   h) using contact forms to send advertising, commercial, offensive, false, unlawful or content unrelated to the Company’s activities;
   i) attempting to circumvent restrictions on access to Alcoholic Goods, using another person’s, invalid or false data or documents in the entrepreneur verification process.
4. The Company may restrict the User’s access to the Website, the Store or selected features if the User violates the Regulations, the rules set out in documents concerning the Store, the law, the security of the Website or the rights of the Company or third parties.

1. Depending on the features currently available on the Website, the Company provides services by electronic means, in particular services consisting of: making the Website content available; enabling the use of contact forms and enquiry forms; enabling the ordering of a newsletter, if this feature is available; providing Store features, including the shopping cart, placing orders and, if such a feature is provided, a user account; as well as handling age confirmation and entrepreneur verification mechanisms.
2. The services listed in paragraph 1 are generally provided free of charge. This does not apply to the obligation to pay the price and other amounts due under the concluded Sales Agreement or to the costs of internet access incurred by the User in accordance with the agreement with the User’s telecommunications service provider.
3. The agreement for the provision of the service consisting of making the Website content available is concluded upon commencement of use of the Website and is terminated upon cessation of its use. The agreement concerning a form is concluded upon commencement of use of the form and ends after it has been submitted and processed or after the User has cancelled its submission. If a newsletter or user account is available, the rules for commencing and ending the use of these services are indicated when the relevant feature is activated; the User may opt out of them at any time.
4. The User may cease using a free service provided by electronic means at any time, in particular by leaving the Website, cancelling the submission of a form, unsubscribing from the newsletter or deleting the account or submitting a request to delete the account, if this feature is available. Ceasing to use an electronic service does not affect Sales Agreements previously concluded in the Store.
5. Using services provided electronically entails typical risks occurring on the internet, in particular the risk of malware, phishing, attempts to obtain access credentials, unauthorized access to transmissions, or impersonation of other persons. The User should use up-to-date software, protect access credentials, and exercise caution with messages and links originating from unknown sources. The Company applies security measures appropriate to the nature of the services provided; however, it is not possible to completely eliminate the risks inherent in using the internet.

1. Using the Website requires a device with internet access, an up-to-date web browser, standard internet technologies enabled, and an active email account if the User uses forms, the Store, or other functions requiring electronic communication.
2. Some Website functions may require cookies, JavaScript, web forms, or other standard browser functions to be enabled. The use of electronic payments may also require redirection to the payment operator’s system.
3. The Company makes every effort to ensure that the Website and the Store function properly; however, it does not guarantee uninterrupted availability of all functions, particularly in the event of technical work, failures, updates, actions of service providers, causes beyond the Company’s control, or force majeure events.
4. The Company may temporarily restrict access to the Website or parts thereof in order to carry out maintenance, updates, technical changes, remedy failures, or ensure security.

1. The content posted on the Website, in particular texts, photographs, graphics, trademarks, logos, page layout, visual identity elements, product descriptions, documents, promotional materials, and other works, is subject to legal protection.
2. Using the Website does not mean that the User acquires any rights to the content, trademarks, designations, materials, or databases made available on the Website.
3. The User may use the Website content solely for their own informational purposes, to the extent permitted by law and the Terms and Conditions.
4. Copying, distributing, modifying, publishing, commercially using, or making the Website content available, in whole or in part, requires the Company’s prior consent, unless the law provides otherwise.
5. Materials provided to institutional Users in response to an inquiry, in particular specifications, price lists, commercial documents, product sheets, product photographs, and logistical information, may be used solely for the purpose of conducting correspondence or cooperation with the Company, unless the Company consents to other use.

1. The Website may enable contact with the Company via contact forms, inquiry forms, email addresses, telephone, or other communication tools indicated on the Website. The Store may also use separate forms and fields for placing and processing orders.
2. A User using a form is required to provide information that is true, up to date, and necessary to process the relevant inquiry, submission, or order.
3. Submitting a Contact Form or Commercial Inquiry does not automatically constitute placing an order or entering into a sales agreement. Orders placed through the Store are subject to a separate procedure set out in the General Terms of Sale.
4. The Company may disregard messages containing unlawful, offensive, evidently false, unrelated to the Company’s activities, spam, or infringing third-party rights content.
5. Electronic communication with the Company may be archived to the extent necessary to process an inquiry, order, or complaint, ensure security, demonstrate the course of contact, pursue claims, or defend against claims.

1. The Company makes every effort to ensure that the information posted on the Website is up to date, reliable, and consistent with the facts. However, information published outside the Store is generally of a general nature and should not be treated as the sole basis for commercial, technological, logistical, legal, or investment decisions.
2. With regard to transactions carried out in the Store, the information binding for a specific order results from the content presented during the purchasing process, the General Terms of Sale, the order acceptance confirmation and other documents relating to the transaction.
3. The Company shall not be liable for the consequences of using the Website in a manner contrary to the law, the Terms and Conditions, the documents relating to the Store, the intended purpose of the Website or the technical instructions.
4. The Company shall not be liable for the acts or omissions of Users, in particular for providing false data, unauthorised acting on behalf of another entity, making a false declaration of legal age or using false documents in the entrepreneur verification process, subject to mandatory applicable provisions of law.
5. If the Website contains links to the websites of third parties or redirects to external payment operators or other services, the Company shall not be liable for the content, privacy policies, terms and conditions or operation of those websites or services to the extent that they are operated independently by a third party, unless the law provides otherwise.

1. The User may submit a complaint concerning the operation of the Website or services provided electronically to the following e-mail address: vinkon@vinkon.pl or in writing to the address of the Company’s registered office: ul. Dąbrowskiego 35, 62-500 Konin.
2. A complaint concerning the operation of the Website should contain information enabling the User to be identified, a description of the problem, the date on which the problem occurred and contact details for providing a response.
3. The Company shall consider a complaint concerning the operation of the Website within no more than 14 days from the date of its receipt, unless mandatory applicable provisions provide for a different time limit or consideration of the matter requires additional information.
4. The response to a complaint shall be provided electronically, unless the User requests another form of communication and it is possible to use it.
5. Complaints concerning sales contracts concluded in the Store, delivery, the quality of or conformity of the Goods with the contract, payments, returns or other transactional matters shall be considered in accordance with the rules set out in the General Terms of Sale and the Complaints Procedure available in the Store.

1. The rules for the processing of Users’ personal data, including data processed in connection with the use of the Store, the placing and fulfilment of orders, payments, deliveries, complaints, returns and the verification of entrepreneurs purchasing alcoholic Goods, are set out in the Privacy Policy available on the Website and in the specific Store Privacy Policy.
2. The Website may use cookies or similar technologies for purposes necessary for the operation of the Website and the Store, ensuring security, handling sessions and the shopping cart, remembering User preferences, compiling statistics, handling forms, confirming age, integrating with payment services or performing other functions indicated in the Privacy Policy.
3. The User may manage cookie settings in accordance with the mechanisms made available on the Website and the settings of their internet browser.
4. Detailed information concerning cookies is available in the Privacy Policy.

1. The Company may amend the Terms and Conditions for important reasons, in particular in the event of:
   a) changes in the law;
   b) changes to the functions of the Website or Store;
   c) changes to the scope of content available on the Website;
   d) changes to the Company’s details;
   e) the need to clarify the rules for using the Website;
   f) the need to increase security;
   g) organizational, technical or commercial changes, changes to payment or delivery methods, or changes to the rules for verifying businesses.
2. The current version of the Terms and Conditions is published on the Website.
3. Changes to the Terms and Conditions shall enter into force on the date indicated by the Company, but not earlier than on the date of their publication on the Website, unless the applicable law or the nature of the change requires a different deadline.
4. A change to these Terms and Conditions shall not affect the acquired rights of Buyers or the terms of sales agreements concluded before the change enters into force. Specific orders shall be governed by the sales documents applicable at the time the agreement was concluded, unless mandatory provisions of law provide otherwise.

1. The Terms and Conditions shall be governed by Polish law.
2. Matters not regulated by the Terms and Conditions shall be governed by the relevant provisions of Polish law.
3. If any provision of the Terms and Conditions proves to be invalid, ineffective or unenforceable, the remaining provisions of the Terms and Conditions shall remain valid.
4. The Company may publish additional documents on the Website, in particular General Terms of Sale, a Returns Policy, a Complaints Procedure, forms, legal information, rules for using individual functions and documents concerning Content for adults.
5. In the event of any conflict between these Terms and Conditions and a specific document concerning a particular function, service, content or transaction, the specific document shall prevail with respect to that function, service, content or transaction.
6. The Terms and Conditions shall apply from 1 September 2026.